Telematics Benefits You Might Have Missed
Chances are your fleet has been inundated with offers for fleet technology over the last 5 or so years. The ELD mandate pushed many carriers to start exploring the technology side, and as a result, we have seen a boom in the industry as of late. Most technology providers tout improved functionality, a reduction of operating costs, better fuel management, and more as the biggest reasons that you should adopt modern fleet technology.
Those topics have been covered more times than we care to count, so the Argos team wanted to discuss a handful of the less glamorous benefits that fleets can cash in on when implementing new technologies.
3 Less Mentioned Benefits to Modern Fleet Technology
It is understandable that technology manufacturers focus on the instant ROI items that their tech can provide. But today’s telematics offers much more than just the instant big-ticket items on your checklist, you just need to dig a little deeper. Here are the top 3 benefits that every fleet should consider when looking at adopting or upgrading their fleet technology.
Let’s face it, the transportation industry has been plagued with nuclear verdicts for the better part of a decade. Recently technology, like dashcams, has helped fleets fight back and limit their financial risk. Because of this, insurance companies are providing discounted premiums for those that choose specific in-cab technology.
While reports vary, we have heard of fleets saving as much as 30% on their overall insurance costs simply by installing driver-facing cameras. At the end of the day, it is all about risk mitigation and you never know when technology will come to the rescue. If you already have technology in your trucks, make sure to ask your provider about any potential discounts. If you are looking at adopting for the first time, this should be at the top of your list.
Improved Customer Service
Customer service is frequently an afterthought in the sales pitch for many technology providers, and we don’t really know why. Being able to pinpoint your fleet, adjust to customer needs, and dispatch nearby technicians is a great way to provide A+ customer service.
If you are a service provider like a plumbing company or electrician, giving your customers accurate estimates of when a technician will arrive is just part of the game. Remove the guesswork, provide real-time updates, and create customers for life all through technology.
Positive Public Perception
Those in government positions know that balancing public perception is critical. Most of the time this comes down to maximizing the budget and reducing waste. We have seen municipalities flip the script by adopting technology for their salt spreaders, maintenance vehicles, and snowplows.
Municipalities that are already tapping into the power of fleet technology should broadcast that to their constituents. Make sure that they know their tax dollars are being used wisely and that the local government has a clear view of fleet spending and where they can cut costs.
Upgrading Your Fleet Technology
Most fleets are looking for the instant benefits associated with fleet technology but make sure that as you look to new technologies that you are also looking past and asking how else can I use this equipment outside of the traditional methods. Whether you are upgrading your fleet or adopting technology for the first time, know that you have a trusted partner in the Argos team. Connect with our team to learn more about our suite of products.